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FAQ

THE MOST COMMON QUESTIONS

  • What shipping options do you offer?
    We offer free fully tracked expedited shipping via USPS on all orders to all US states. You usually should expect delivery within 3-5 business days after dispatch.
  • What is your handling time?
    We usually ship your order within 1-2 business dayS after receiving cleared payment.
  • What is your return policy?
    We’re happy to offer a 30 day return policy/satisfaction guarantee. If, for whatever reason you aren’t happy, we’re happy to exchange or refund your purchase. Please ship back your unused items in the original packaging.  To return an item, please email to silvix@gmail.com with your order number and what items you’re returning. Unfortunately, we cannot cover return shipping fees. For more information about returns click here.
  • Where are your products made?
    N/A
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